We comply with the guidelines of the current German Telemedia Act (TMG) and the Federal Data Protection Act (BDSG) in all aspects of data processing (e.g. collection, processing and transfer).
We only collect your personal information if it is permitted by law or if you disclose it voluntarily e.g. while placing an order, opening a customer account or subscribing to our newsletter. We use this disclosed data without your explicit consent only within the framework of the law and subsequently for processing your order and fostering customer relations. Your data will neither be published nor disclosed to third parties without legal permission or your consent.
What follows is an explanation of the data we gather when your visit our website and exactly how we use it.
Collection and Processing of Data Obtained through Internet Access (General)
When you visit our websites, our server makes a temporary record of this and stores it in a log file. The following data are recorded and stored until automatically deleted:
- IP address of the requesting computer
Date and time of access
Name and URL of the retrieved file
Volume of data transmitted
Indication of whether the retrieval was successful
Identification data of the browser and operating system used
Website through which access was gained
The purpose of the processing of this data is to allow the use of this website (connection setup), for system security, for the technical administration of the network infrastructure as well as for the optimisation of our internet service.Die IP-Adresse wird nur bei Angriffen auf unsere Netzinfrastruktur oder aus anderen Datensicherheitsgründen ausgewertet. Personenbezogene Nutzerprofile werden nicht erstellt.
The IP address is only analysed in the event of an attack on our network infrastructure or for other data security reasons. We do not compile personal user profiles.
Apart from the cases cited above, personal information will not be processed unless permitted by law, is necessary for the processing of an order given to us or you giving your express consent to further processing.
Security of Data Transmission
When you log in and place an order, the transmission of your personal information is encrypted. To do this, we use the SSL (Secure Socket Layer) encryption system. In addition, with the appropriate technical and organisational measures, we protect our website and other systems against accidental or deliberate manipulation, loss, destruction, access, modification or distribution of your data by third parties. Our security measures are continuously being improved in line with technological progress.
Cookies Usage und Tracking Tags (General)
Control of Cookie Usage (General)
You have the option of accepting or rejecting cookies. Most web browsers automatically accept cookies but you can usually adjust your browser settings to reject cookies if you prefer. For more information about how cookies can be rejected please go to www.allaboutcookies.org.
Visitors to our website whose browsers do not allow cookies can still continue to visit our website. However, the use of certain functions may be restricted.
Tracking Tags (General)
Tracking Tags (also known as clear GIFs or web beacons) are used in combination with cookies to understand visitors’ behaviour on our website. Typically, a clear GIF is a transparent graphic image (normally 1x1 pixel in size), which can be found on the website. The use of a clear GIF allows us to see what visitors do when they go to our website.
Use of etracker
This website uses technologies from etracker GmbH to collect and store data for marketing and optimisation purposes. User profiles can be created from these data under a pseudonym, and cookies can be used for this purpose. Cookies are small text files that are stored in the visitor´s local browser cache. Cookies allow the recognition of the web browser.
The data compiled using etracker technology will not be used to identify visitors to the website personally and will not be combined with personal information about the pseudonym bearer without their express permission. You can object to the compilation and storage of data at any time with effect for future usage.
Use of Google Analytics
This website uses Google Analytics, a web service analysis service of Google Inc. (“Google”).
Google Analytics employs so-called cookies, text files which are stored on your computer and which allow an analysis of your website usage. The information generated by the cookie about your website usage (including your IP address) will be transmitted to and stored by Google on servers in the United States of America.
However, once IP anonymisation is activated on this website, Google will abbreviate your IP address before transmission in member states of the European Union or in other states signatory to the European Economic Area Treaty. Only in exceptional cases will the full IP address be transferred to a Google server in the United States and shortened there. Google will use this information on behalf of the operator of this website to evaluate your usage of the website, to compile reports about website activities and to provide other services associated with website and internet usage. The IP address transferred from your browser within the framework of Google Analytics will not be combined with other Google data.
Additionally, you can prevent Google collecting any data (including your IP address) created by the cookie and pertaining to your usage of the website as well as the processing of these data by going to the link below to download and install the browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plugin or for browsers on mobile devices, please click on the following link to place an opt-out cookie, which will block the collection of data by Google Analytics on this website in the future (this opt-out cookie only works in this browser and for this domain, so if you delete your cookies in this browser, you will have to click on this link again):
We also use Google Analytics to evaluate data from AdWords and the DoubleClick cookie for statistical purposes. If you do not want this, then you can deactivate this by using the Ads Preference Manager http://www.google.com/settings/ads/onweb/?hl=en
Use of Google Adwords
We use Google Adwords Conversion Tracking, an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). Google Adwords places a cookie on your computer (“conversion cookie“), provided you accessed our website via a Google advertisement. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages and the cookie is still active, then we, Google included, can see that someone has clicked on the advertisement and has been forwarded to our site. Every AdWords customer receives a different cookie. This means that cookies cannot be tracked via the websites of Adwords customers. The data gathered using the conversion cookie is used to create conversion statistics for Adwords customers who have decided to use conversion tracking. Adwords customers are able to find out the total number of users who click on their advertisement and who were forwarded to a website with a conversion tracking tag. They do not, however, receive any information which would enable them to identify users. If you do not wish to participate in conversion tracking, you can reject the necessary placement of the cookie – for instance by changing you browser settings so that the automatic placement of cookies is deactivated or cookies from “googleadservices.com” are blocked.
Use of Google Tag Manager
This website uses Google Tag Manager. It allows website tags to be managed via an interface. The Google Tag Manager tool itself (that implements the tags) is a domain without cookies and does not gather personal information. The tool triggers other tags, which, in turn, may gather data under certain circumstances. The Google Tag Manager does not access these data. If a deactivation is made at a domain or cookie level, then this affects all tracking tags that were implemented with Google Tag Manager.
Use of Facebook Social Plugins
This website uses so-called social plugins (“plugins") from the social network, Facebook that is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins can be identified by their Facebook logo.
If you open a page of our website containing such a plugin, your web browser will create a direct connection to Facebook´s servers. The content of this plugin is transmitted directly from Facebook to your browser, which then integrates it into the website.
The integration of plugins allows Facebook to receive the information that your browser has opened a certain page on our website, even if you do not have a Facebook account or are not currently logged into Facebook. This information (including your IP address) is transmitted directly to Facebook´s servers in the United States of America where it is stored.
As a rule, it is not possible for Facebook to identify you on the basis of the dynamic IP address that is typically given to you by your internet provider when you are surfing. According to Facebook publications, these data are neither processed further nor passed on to third parties, and they are anonymised after three months, so that a connection to a person is no longer possible.
However, if you are logged into Facebook, then Facebook can assign your visit to our website directly to your Facebook account. If you interact with a plugin, for example if you click on the “Like” button or write a comment, this information is transmitted directly to a Facebook server and stored there. This information is also posted on Facebook and can be seen by your Facebook friends.
If you do not wish Facebook to assign data collected via our website to your Facebook account, then you must log out of Facebook before visiting our website.
Use of Facebook Remarketing/Retargeting
Review Reminder from Trusted Shops
Provided you have given your express permission by activating the appropriate check box or by clicking on the “rate later” button while placing an order or subsequently, we will transmit your email address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can remind you, by email, that you can write a review. This permission can be revoked at any time by writing directly to Trusted Shops.
Terms and Conditions for MAPA GmbH Competitions
General Terms and Conditions
Competitions are open to anyone with the minimum age of 18 or whose legal guardian has agreed to their participation, who are permanent residents of Germany or Austria, and who personally take part from their computer located in Germany or Austria. Only entrants who have answered all of the competition or prize draw questions correctly, truthfully and in full, and who have filled in all the requested information on the online form and transmitted their data using this form, will be considered. Entering the competition does not constitute a legally enforceable right to the awarding of the prize. Competitions/prize draws may only be entered only once per event. Multiple entries will be disqualified. The closing date for entries is that which is given in the respective competition/prize draw. Entrants are responsible for the accuracy of their details, especially their address.
Prizes, Determining and Notifying Winners
Winners will be chosen at random. The cash payment of non-cash prizes as well as the transfer of the prize to another person is not possible.
The winners will be notified by email and agree to the publication of their surnames, the first letter of their first name and their place of residence. If a winner has not made contact within 30 calendar days after notification, then their claim is forfeited and a substitute winner will be drawn as described above.
By taking part in the competition/prize draw, the entrant explicitly agrees that MAPA GmbH, or the company commissioned by them to run the competition, may store the necessary data for the duration of the competition/prize draw. This data is deleted after 14 days. Entrants may revoke their permission and consequently withdraw from the competition at any time. MAPA GmbH would like to point out that personal information from entrants to competitions/prize draws will not be made accessible to third parties.
Changes to the Terms and Conditions and Discontinuation of the Competition/Prize Draw
MAPA GmbH explicitly reserves the right to change the terms and conditions at any time and to end the competition/prize draw prematurely without stating any reasons. There is no claim to a prize.
Employees of MAPA GmbH and their families are ineligible to enter. MAPA GmbH can, at any time, exclude individual persons from entering the competition/prize draw if there are justifiable reasons: for example, a violation of the terms and conditions, the use of pseudonyms, double entries, unlawfully influencing the competition/prize draw by manual or technical manipulation, membership of a competition syndicate or something similar. In such cases, prizes may be subsequently forfeited and reclaimed.
Should single provisions of the terms and conditions be invalid or become invalid, the validity of the remaining terms and conditions is unaffected. It is replaced by a valid provision which comes closest to the intention of the invalid provision.
Redress through the courts is excluded
Use and Disclosure of Personal Information
Your personal information is only ever used for the purposes stated and to the extent necessary to achieve these.
The personal data that you give us via one of our websites (e.g. your name and address or your email address) are used for corresponding with you and processed for the purpose for which you put the data at our disposal (e.g. for a potential registration to a closed user area as well as a verification of log-in data or for the participation in competitions or the sending of requested information material or products).
Any other use of these data to send you occasionally information about new products and other potentially interesting services or promotions from us by post or email, will only happen if this is permitted by law or you have previously given us your consent. This also applies to the use of your data for the purpose of sending you samples and the evaluation of these data to enable your active participation in services offered via the website.
You can refuse to receive advertising material from us, as well as revoke declarations of consent that you have already given, at any time by letting us know via the email or contact address below.
Personal information will only be disclosed to state institutions and authorities within the scope of legal regulations or if disclosure is necessary in order to take legal action in cases of our network infrastructure being attacked. Any contractors commissioned during order processing will only be given the data necessary for their tasks and, just like our employees, they are bound by confidentiality. Data is only disclosed to others (third parties) to the extent permitted by law. Other than that, data is not passed on to third parties.
Permission for Email Advertising
If you request our newsletter then you will receive information about our special offers or – if specified – offers from our partners.
You can unsubscribe at any time via your customer account or by sending an informal email to email@example.com. Of course, you can also find an unsubscribe link in every newsletter as well as in other types of email advertising.
Security Advice for Email Communication
Using all the technical and organisational security means necessary, we strive to store your personal information in such a way that neither third parties nor the general public can access them. Should you wish to contact us by email, we would like to point out that the confidentiality of the data disclosed in this way cannot be completely guaranteed. We recommend therefore that you only ever send us confidential information by post.
Usage and Copyright
The layout, design and content of this website are protected by copyright laws. The commercial and private reproduction, editing, translation, storage and processing of these data are prohibited and permission to do so is only granted in writing on request and in exceptional cases. The unauthorised copying or disclosure of the content is a punishable offence.
By using this website you are bound to protecting legal regulations, rights of third parties and moral standards.
Links to other websites
Right to Information, Correction or Deletion of Your Data
In accordance with the German Federal Data Protection Act (BDSG), you have the right of access to information about your stored data free of charge, and, if necessary, the right to have these data corrected, blocked or deleted. If you wish to do this, please send us an email to the following address: firstname.lastname@example.org
Contact Person for Data Protection
If you have any questions about the gathering, processing and use of your personal information, if you need any information, would like your data corrected, blocked or deleted or would like to withdraw your consent, please contact our company´s data protection officer:
Ms. Petra Eul-Löh
Tel.: +49 2232 200917
Zeven, July 2015
Collection and Processing of Data Obtained through Internet Access (General)